At Mon Prix / My Price, we respect your privacy and are committed to protecting the personal information you provide when you visit or shop on our website.
This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
Information We Collect
When you visit our website, create an account, place an order, contact us, or interact with our store, we may collect information such as:
Name
Billing and shipping address
Email address
Telephone number
Order and purchase information
Account information
IP address
Browser and device information
Website activity and interactions
Information you provide when contacting customer support
Payment information may be processed securely by third-party payment providers. Mon Prix does not necessarily store complete credit card numbers directly on our website.
How We Use Your Information
We may use your personal information to:
Process and fulfill orders
Arrange shipping and delivery
Provide order confirmations and tracking updates
Process refunds and returns
Respond to customer questions or support requests
Prevent fraud or unauthorized transactions
Improve our website, products, and customer experience
Maintain business and transaction records
Send marketing communications where permitted and where you have provided any required consent
Comply with legal and regulatory obligations
Order Fulfillment and Service Providers
Mon Prix works with third-party service providers and fulfillment partners to operate our online store.
We may share information that is reasonably necessary to process an order or provide a service, including with:
Payment processors
Shipping carriers
Fulfillment partners and suppliers
Website hosting and e-commerce service providers
Analytics and security providers
Customer service or communication providers
These providers may process information on our behalf or according to their own privacy policies.
International Processing
Some service providers, fulfillment partners, or technology providers may operate outside Canada.
As a result, personal information may be processed or stored in other countries and may be subject to the laws of those jurisdictions.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to help the website function properly, remember preferences, understand website usage, improve performance, support security, and provide relevant marketing where permitted.
You may be able to control or delete cookies through your browser settings. Disabling certain cookies may affect some website features.
Analytics
We may use analytics services to understand how visitors use our website, such as which pages are visited and how customers interact with the store.
This information helps us improve Mon Prix and the shopping experience.
Marketing Communications
If you choose to receive promotional emails or other marketing communications from Mon Prix, you may unsubscribe by using the unsubscribe option included in the communication or by contacting us.
We will respect applicable consent and anti-spam requirements.
Retention of Personal Information
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer service, fraud prevention, accounting, legal, and regulatory requirements.
Security
We take reasonable steps to help protect personal information from unauthorized access, use, disclosure, alteration, or loss.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to request access to or correction of certain information.
You may also have the right to withdraw consent in certain circumstances, subject to legal or contractual restrictions.
To make a privacy-related request, contact us using the information below.
Children’s Privacy
Mon Prix is not intended to knowingly collect personal information from children without appropriate consent where required by law.
If you believe a child has provided personal information to us improperly, please contact us.
Third-Party Links
Our website may contain links to websites or services operated by third parties.
Mon Prix is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.
Any updated version may be posted on this page.
Contact Us
For privacy questions or requests, contact:
Mon Prix / My Price
Email:Mypricemonprix@outlook.com
Phone: 581-888-6433
Online Store – Canada
We will handle personal information in accordance with applicable privacy laws.